If the birthday or date of birth field is not working in Athalon, check that your browser allows JavaScript. This is one troubleshooting step to try; it may not resolve every issue.
Check your browser settings
- Chrome on a computer: Open Settings, then Privacy and security, Site settings, and JavaScript. Allow JavaScript for bigstuf.athalon.us, or select Sites can use JavaScript.
- Chrome on Android: Open Settings, then Site settings and JavaScript. Turn it on.
- Safari on iPhone or iPad: Open your device’s Settings, then Apps, Safari, and Advanced. Turn on JavaScript. On older software, Safari may appear directly in Settings.
- Other browsers: Use your browser’s official help instructions to check its JavaScript setting. Chrome on iPhone and iPad has JavaScript on by default.
See Google’s JavaScript instructions or Apple’s Safari instructions.
Try the registration page again
After checking the setting, refresh the Athalon page and try entering your date of birth again. Refreshing may clear information you have not saved.
Still having trouble?
Contact the BigStuf team and tell us which device and browser you are using and what happens when you try the birthday field. Please do not send passwords, payment details, or your full date of birth.
